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How to increase Whatsapp Limits

How to Increase WhatsApp Business API Messaging Limits

Understanding Tier Upgrades

  • Start in Tier 1: A business starts in Tier 1 upon registering its phone number, allowing messaging up to 1K unique customers in a 24-hour period.

  • Moving to Higher Tiers:

    • Tier 2: Allows messaging up to 10K unique customers in a 24-hour period.
    • Tier 3: Allows messaging up to 100K unique customers in a 24-hour period.

Criteria for Upgrading Tiers

  1. Maintain a Good Quality Rating: Avoid low quality ratings which can affect eligibility for upgrades.

  2. Meet Messaging Thresholds:

    • Send notifications to twice the current messaging limit within a 7-day period.
    • This means, for Tier 1, messaging 2,000 unique customers within a week to qualify for Tier 2.
  3. Time Frame for Upgrades:

    • Minimum time to upgrade is 48 hours, provided the business is messaging at its current limit every day.
    • Generally, it may take at least 5 days for a new number to reach the highest tier.

Note on Exceeding Limits

  • If the daily limit for a tier is exceeded, messages will be undelivered and an error returned.

(Source: WhatsApp Business API Message Limits)​【oaicite:0】